Fourth quarter, as we all know, is crazy busy. This year, it is even crazier given everything else that is going on around us. Keeping workstreams with end-of-year projects under control can be quite a challenge. Decisions made in the heat of the moment unwittingly shift timing expectations requiring accurate information on project status critical to keep all the balls in the air. The anxiety, frustration and missed opportunities are maddening even in the best of circumstances. Oh, now add doing your job up to your high standards.
Good times or bad times, you have work to do, projects to execute and stakeholders to inspire. Staying connected to what is happening makes all the difference between brilliant and poor results. Are we hitting key milestones? Do people know how to access virtual interview technical support? Where can I find critical documents? What is the status of stimuli? How is recruiting going? Is the moderator prepped? Important questions that demand ready answers.
At Shapiro+Raj, we pride ourselves on having primo field and project managers who take care of all these details. But, in today’s world, 24/7 access to information is an expectation in life: if you can buy a lawn mower at 3am, you should be able to find out the latest status of your project whenever you want. Well, we have developed an on-demand solution that puts control of projects at your fingertips.
Introducing the S+R Client Portal, full, unfettered and on-demand access to everything you want, need, and like to know about your project. Like any great site, you and your team will find all that matters in an easy-to-navigate and intuitive interface.
This is our standard practice, but it is by no means a standard template. Every project comes with unique needs, materials and demands. So, we carve off part of every kick-off meeting agenda to align on the key elements that must be accounted for: e.g., recruiting, screener development, stimuli, translations, legal approval. Our project managers set up a dashboard that is easily adjusted to accommodate any changes big or small.
Beyond having everything in one place, the S+R Client Portal also helps manage stakeholders, distractions, and bad games of telephone. Anyone who has run a project knows the potential of an endless parade of folks “reaching out” or “touching base” for an update or sharing a new idea. That means a flood of emails, texts, or calls. Multiply these distractions by X number of projects and who knows what is going to slip through the cracks.
Then you have the fact that circumstances change, priorities shift, and thoughts fly out of left field. Despite everyone’s best intentions we cannot always count on timely updates so we can make timely adjustments. In the end, blind spots compromise project outcomes and any initiatives whose development was based on them.
However, with our portal you can assign team members tasks, making (and holding) them accountable for updates affecting objectives, timing, etc. This more direct mode of engagement also reduces the odds of miscommunication or misunderstanding. You receive an alert with every update entered in the system so you can follow up as needed.
The S+R Client Portal is a simple, easy to use technology that helps you maintain more control over your project, saving you time, money, and lots of sleepless nights. This is just one of the many ways we support our clients, because we believe that the quality that goes into a project ups the odds of great things resulting from it.
We would love to give you a demonstration, so please let us know when and where, and we will take care of the rest.
Shapiro+Raj
S+R is a research and strategy firm that uses social and behavioral sciences to solve the toughest business and marketing challenges. Our next-gen methods dig deep to unlock market-ready insights. Then our brand planners turn these into strategic marketplace actions that create brand evolution and innovation; customer experiences and loyalty; and new platforms for growth.
